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CASE STUDY

8x8 Saves Significant CRM Costs And Gains Deal Insights, Actions, And Forecasting Rooms With Aviso AI

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8x8 Saves Significant CRM Costs And Gains Deal Insights, Actions, And Forecasting Rooms With Aviso AI
TECHNOLOGY
Founded in 1987, 8x8 is a provider of Voice over IP products such as cloud-based voice, contact center, video, mobile and unified communications for businesses

8x8 chose Aviso for its highly accurate forecasting, pipeline management, and sales productivity solutions.

Challenges Faced

  • Poor forecasting visibility
  • Excessive cost of CRM licenses
  • Struggle for managers to view reps’ performance insights on specific deals
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Solutions Provided

  • Predictive forecasting insights and dashboards
  • Opportunity and pipeline analytics and reports
  • Deals management and review
  • Integration and data consolidation with other CRMs of acquired companies

Benefits For 8x8

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A 360 degree view of complete revenue trend and overall business

Significant cost savings in direct cost as well as indirect sandbox fees (% of total contract value) from reduction in CRM licenses

Pipeline analytics in real-time by stage, category, and timeframe, as well as report on “pushed-out deals”

Deal score insights by each rep for managers

Smooth CRM integration during M&A for faster growth

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