Aviso AI- The Agentic Gainsight Alternative
Say goodbye to complex legacy workflows and manual task execution. Aviso’s Agentic AI onboards new customers, drives adoption, mitigates churn risk, and spots expansion opportunities- while you focus on building customer relationships.
Evaluating Gainsight Alternatives?
Compare Aviso with Gainsight Risk-Free with the NRR Challenge
Increase NRR by 5 points with Aviso’s Customer Success Intelligence or get 50% off.
The Gainsight Problem
Manual configuration by Gainsight admin
Time-consuming to make workflow changes
Staircase AI spots risk and sentiment- but execution is manual, reliance on Excel
Manual onboarding and slow adoption due to customers navigating endless docs
Expensive point solution
The Aviso Advantage
Out-of-the-box CS workflows
Easily customizable platform
Virtual CSM automates tasks and drives CS team productivity
CS Avatar delivers context-aware product guidance in real-time
Consolidated Revenue AI platform
From Surfacing Insights to Taking Actions
Aviso is the Agentic Gainsight Alternative That Drives CS Team Productivity and Customer-Led Revenue Growth
Manually Executing Tasks vs Agentic AI Doing the Work
No more manual setup or waiting on Gainsight admins. With Aviso, you get a Virtual CSM that automatically creates renewal briefs, creates to-do lists, triggers plays, and crafts personalized emails.
Spending Hours on Onboarding vs AI Onboarding Accounts For You
Aviso’s Customer Success Avatar welcomes new customers, understands user context, helps them navigate, provides detailed answers to customer questions like a trained product specialist, and offers helpful docs at the right time.
Reliance on Rep-Entered Data vs AI Chief of Staff That Answers Instantly
Tired of stale data and error-prone insights? Aviso consolidates all customer data sources and lets you get answers in natural language via MIKI- AI Chief of Staff.
Expensive Point Solution vs Consolidated Revenue AI Platform
Unite your sales, CS, and leadership teams and all GTM workflows under one AI platform to forecast, create, close, retain, and expand revenue.
A CS Platform With Unresponsive CS Vs Dedicated Business Partner
With Aviso, you get a dedicated support team, white-glove onboarding and implementation, and free migration. Locked in a Gainsight contract? We’ll buy you out.
Capability
Customer Success Workflows
Agentic AI handles all core Customer Success workflows out-of-the-box
Manual, needs Gainsight admin intervention
Virtual CSM
Automate Renewal Briefs, Plan To-Dos, Write Personalized Emails and Trigger Plays
Customer Success Avatar
Context-Aware Guide to Drive Onboarding and Adoption
Advanced Conversation Intelligence
Get deep insights into CSM meeting performance and buyer behavior
Customer Emotion AI
Extract Areas of Excitement and Concern
Aspect-Based Sentiment Analysis
Know which aspects of CSM conversations drive positive and negative sentiment
Consolidated Revenue AI Platform
Closes the loop from Revenue Forecasting to Conversation Intelligence to Sales Coaching to Customer Success
Limited to Customer Success Workflows
AI Chief of Staff
MIKI lets you #AskAnything about your accounts and executes tasks
Limited to chat interface
Custom Hierarchy Configurations
Needs manual configuration
AI-Based Health Scores
Dynamically Score Accounts ‘Live’ Based on Multiple Data Sources
Account Intelligence
Customer Dashboards
Playbooks
Renewal, Churn, and Expansion Forecasts


























