Aviso AI- The Agentic Gainsight Alternative
Say goodbye to complex legacy workflows and manual task execution. Aviso’s Agentic AI onboards new customers, drives adoption, mitigates churn risk, and spots expansion opportunities- while you focus on building customer relationships.
Evaluating Gainsight Alternatives?
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The Gainsight Problem
Restricted to manual health scoring
Staircase AI spots risk and sentiment, but task execution is manual
CSMs spend hours driving onboarding and adoption workflows
CSMs lack a cadence of execution for hitting renewal numbers
Expensive point solution for customer success
The Aviso Advantage
Offers flexible AI-based health scores
Virtual CSM automates routine tasks and executes plays
Context-Aware Customer Success Avatar executes onboarding and drives adoption
‘Renewal Focus’ and ‘Retention Risk’ AI Cadences ensure systematic weekly execution
Consolidated Revenue AI Platform across all GTM functions and workflows
From Surfacing Insights to Taking Action
Aviso is the Agentic Gainsight Alternative That Drives CS Team Productivity and Customer-Led Revenue Growth
Manually Executing Tasks vs Agentic AI Doing the Work
With Aviso, you get a Virtual CSM that automatically creates renewal briefs, creates to-do lists, triggers plays, and crafts personalized emails.
Spending Hours on Onboarding vs AI Onboarding Accounts For You
Aviso’s Customer Success Avatar welcomes new customers, understands user context, helps them navigate, provides detailed answers to customer questions like a trained product specialist, and offers helpful docs at the right time.
Building Reports For Account and CSM Performance Data vs Finding Insights in Seconds
Whether you want insights on accounts or CSM execution, MIKI - Aviso’s AI Chief of Staff answers your toughest questions instantly. #AskMIKIAnything.
Rigid Account Scoring vs AI-Based Health Scores
Let AI dynamically score account health ‘live’ based on product usage data, meetings, tickets, activity, emails, and more.
Expensive Point Solution vs Consolidated Revenue AI Platform
Unite your sales, CS, and leadership teams and all GTM workflows under one AI platform to forecast, close, retain, and expand revenue.
A CS Platform With Unresponsive CS Vs Dedicated Business Partner
With Aviso, you get a dedicated support team, white-glove onboarding and implementation, and free migration. Locked in a Gainsight contract? We’ll buy you out.

Capability
Virtual CSM
Automate Renewal Briefs, Plan To-Dos, Write Personalized Emails and Trigger Plays
Customer Success Avatar
Context-Aware Guide to Drive Onboarding and Adoption
AI-Based Health Scores
Dynamically Score Accounts ‘Live’ Based on Multiple Data Sources
Limited to manual, multi-dimensional health scores
Advanced Conversation Intelligence
Get deep insights into CSM meeting performance and buyer behavior
Customer Emotion AI
Extract Areas of Excitement and Concern
Aspect-Based Sentiment Analysis
Know which aspects of CSM conversations drive positive and negative sentiment
Consolidated Revenue AI Platform
Closes the loop from Revenue Forecasting to Conversation Intelligence to Sales Coaching to Customer Success
Limited to Customer Success Workflows
AI Chief of Staff
#AskAnything about your accounts and CSM performance vs forecast/targets
Queries accounts
Account Intelligence
Customer Dashboards
Playbooks
Renewal, Churn, and Expansion Forecasts
Custom Hierarchy Configurations