From Workflow to Work: How Aviso Is Building the Future of Sales with Generative AI

As legacy SaaS enters disruption mode, with mounting pain points such as manual CRM entry, disconnected tools, and low forecast confidence, Aviso’s system of work is already here to automate execution and drive accuracy where old workflows fail.

In 2011, the world heard Marc Andreessen proclaim that "software is eating the world." Over the next decade, we witnessed the rise of enterprise SaaS platforms—Salesforce, Workday, Oracle, and others, digitizing workflows and driving the much-heralded “digital transformation.”

Today, we’re at another inflection point. As highlighted in a recent Harvard Business Review article, generative AI is not just enhancing software, it’s poised to disrupt the very SaaS systems that powered the last wave of transformation.

But while most enterprise systems still operate as systems of workflow—static, rigid, and heavily dependent on human input, Aviso is already operating in the world of systems of work.

Systems of Workflow Are Breaking

Traditional sales tech stacks were built around rigid sequences: leads move stage by stage, reps enter data manually, and forecasting is stitched together in Excel or siloed tools. These platforms require human operators to initiate, monitor, and adapt workflows, a setup that’s increasingly misaligned with the pace and complexity of modern business.

The reality is that legacy CRM and RevOps systems are at risk of becoming obsolete if they cling to static workflows. Even the most advanced CRM workflows today still resemble assembly lines: sequential, explicit, and expert-dependent. 

The next wave of enterprise disruption won’t come from more rigid workflows; rather, it will come from Generative AI transforming static workflows into dynamic, intelligent systems of work.

At Aviso, we’re not waiting for that shift. We’re leading it.

The Shift to Systems of Work

Aviso recognized early on that what sellers and revenue leaders need isn’t more workflows, it’s more outcomes. Inspired by what the HBR article calls the “job to be done,” our AI-powered Revenue Operating System is built as a true system of work.

Unlike static workflows, a system of work begins with the end goal — closing deals faster, forecasting with greater accuracy, or optimizing sales performance, and dynamically orchestrates the actions needed to achieve it.

Aviso’s AI processes vast streams of structured and unstructured data — including emails, call transcripts, CRM updates, and market trends — and takes proactive steps: updating deal health, predicting risk, and surfacing next-best actions automatically.

No more juggling disconnected sales apps. With Aviso, GTM teams save up to 20 hours a week by ditching manual tasks and rigid workflows—AI handles the routine while reps handle the revenue.

Legacy Workflow vs. Aviso System of Work

Reimagining Work: How Aviso’s Generative AI Delivers on the Promise

1. Prioritizing interoperability

Next-generation AI systems shouldn’t force businesses to rip and replace what’s already working, they should fit right in. Aviso’s AI architecture is built for interoperability, so teams can boost productivity without overhauling their tech stack.

Our platform works seamlessly alongside the tools revenue teams already trust — Salesforce, Slack, Microsoft Teams, and more, adding intelligence and automation without locking data into rigid silos. Aviso’s architecture embraces true interoperability by supporting both Model Context Protocol (MCP) and Agent-to-Agent Protocol (A2A), ensuring seamless AI orchestration.

• MCP (Model Context Protocol): Like a universal USB port for AI, MCP lets Aviso’s core AI models instantly connect with tools, resources, and prompts in a vertical stack — everything flows from host to client to server without friction.

• A2A (Agent-to-Agent Protocol): For horizontal collaboration, A2A enables our specialized AI agents to discover, communicate, and solve tasks together, ensuring they work as a network of experts, not isolated bots.

2. UI designed for conversational workflows

Static drop-down menus and forms belong to the past. With MIKI, our generative AI-powered Chief of Staff, teams work through natural conversations:

• Ask MIKI Anything: Sales reps and leaders can ask detailed questions about deals, customers, or pipeline health. MIKI instantly analyzes deal signals, conversations, and CRM data to deliver actionable answers. Instead of reps hunting through CRM tabs, they ask MIKI: “MIKI, which deals are slipping this quarter?” or “MIKI, what actions will help revive this renewal?”

• Pre-Meeting Briefs: MIKI creates dynamic talking points, uncovers buyer traits, and summarizes past interactions to help reps walk into meetings fully prepared.

• Conversational Intelligence: MIKI analyzes call transcripts, highlights customer sentiment, and reveals hidden cross-sell opportunities.

No more clunky UI, just human-like conversations that turn unstructured questions into structured, revenue-driving actions.

3. Tiered AI adoption paths

Building trust in AI is key. Aviso provides a flexible approach to AI adoption, allowing customers to choose how much automation they want, from fully autonomous agents that handle tasks independently to human-in-the-loop configurations where AI assists human decision-making, and hybrid models that combine both. This tiered system helps businesses manage their control and risk as they integrate AI into their revenue operations, ensuring they can scale their AI usage at a comfortable pace.

• Fully Autonomous: AI agents independently handle tasks like automated account planning and RFP responses.

• Human-in-the-Loop: AI provides insights (e.g., deal risks, conversation intelligence) for human managers to make informed decisions.

• Hybrid Options: AI automates parts of a workflow (e.g., next-best-action suggestions), with humans executing the final steps or strategic interactions.

4. Focusing on jobs to be done, not rigid tasks

Aviso's AI platform acts as an intelligent co-pilot, where the human sets the objectives, and the AI navigates the optimal route (workflow) by leveraging its intelligence and an army of specialized agents to execute the necessary tasks. This frees up sales and revenue teams to focus on strategic, high-impact activities that truly require human creativity and relationship building.

When a user defines an objective, Aviso’s Agentic Workflows automatically break down the objective into smaller tasks and deploy the relevant AI Agents to execute them. This means the AI itself determines the most efficient sequence of actions, the data sources to consult, and the specific tools to leverage to achieve the stated goal.

The AI continuously learns from the outcomes of its actions and human interactions, refining its "optimal workflows" over time to more effectively achieve the desired results. We help revenue teams shift their energy from data entry to deal closing, with measurable results. 

• 21% faster sales cycles

• 25% higher win rates

• 98% forecast accuracy

A Call to Revenue Leaders

The age of rigid SaaS is waning.

Generative AI is a once-in-a-generation opportunity to break free from static, manual, legacy workflows.  The next 5 years will determine which companies successfully cross the chasm to AI-native systems and which ones get stuck in the past.

Aviso’s customers are already experiencing this shift: from faster deal cycles to cleaner CRM data, smarter sales conversations, and AI-driven nudges that help teams close more revenue with less effort.

Software once ate the world. Today, Generative AI is rewriting it, and Aviso is ensuring our customers stay ahead of the curve, not behind it.

For CROs, RevOps, and sales leaders, the imperative is clear: Stop thinking in workflows. Start thinking in outcomes.

Just like SaaS redefined software, AI-native platforms like Aviso will redefine work itself. Curious how Aviso’s Generative AI solutions can future-proof your revenue teams? Book a demo with Aviso today!