Real-time Call Guidance
Real-time call guidance is the process of sending AI-generated context-based alerts as the call is happening to ensure that you get just the right response to seal the deal.
With real-time guidance during the call, sales users can improve customer interactions significantly by spending less time searching and more time handling objections and selling your product or service.
This ensures you have what you need live on the call or demo, not after.
Real-time call guidance empowers reps to say the right thing on every call and handle any objections thrown their way confidently. Reps can also respond to questions related to competitors and elevate the discussion toward closure without breaking a sweat. For example, when a prospect mentions a specific competitor, real-time call guidance can help sales reps with a relevant battle card to tackle that situation.
Similarly, checklists in the form of pop-ups are generated during the call to ensure the right message is sent out to the customers.