Sales Call Insights
Sales call insights provide analytics data around each call to help you understand reps' calling patterns and performance.
Sales reps can use these insights to improve performance, identify improvement areas, and make more informed decisions. They can also use it to understand the customer better, which in turn helps them close deals faster.
Some of the insights that sales reps can get from the sales call are:
- Call metrics: Allows sales reps to measure how long a call has taken, what percentage of time was spent on each topic, and how many people were called.
- Call conversation: Allows sales reps to see what topics they spoke about during a call and how much time they spent on each one.
Sales call insights are also useful for sales managers, and senior sales leadership teams to identify the strengths and weaknesses of individual reps, understand customer needs, and make more informed decisions.